Client Testimonials

"pMD is very intuitive and makes my life a lot easier! We have used a more primitive version of software like this in the past, but pMD takes care of all my billing for me. pMD is exactly what we needed!"

“pMD is so much easier than tools I have used in the past! It’s easy to use, will allow me to communicate with team members, and consolidate multiple tools in one app.”

"pMD’s ability to send requests to schedule follow-up visits while entering charges is really neat! It’s a quick and efficient way to tell the staff when patients need to be seen in the office next. I also like how quickly I can create my subsequent charges with the `Instant Capture` feature - one tap and the visit is saved."

“I’m new to charge capture but the pMD training really made me feel comfortable with the process. It’s so easy to use; I can see why it is such a convenient tool for rounding.“

"pMD offers an excellent training process! The app is very easy to use. The intuitive design makes it a great resource to simplify rounding, billing, and communications! Overall, it's been a great experience!"

“pMD is very straightforward and easy to learn and use. I feel really comfortable after training on the app. I am a big checklist person, so having the census list update automatically is awesome and will help keep me organized."

“Billing for the first time can be a bit daunting, but pMD sure does make it fast and easy. I’m not worried at all!"

"Training on pMD allowed me to add my backdated charges quickly. pMD helps me make the billing process faster and more streamlined as we can do signouts and communicate better between each physician."

"pMD is really intuitive. For dialysis billing, it's fast and efficient, which is especially important when I'm seeing such a large patient volume across several dialysis facilities on a weekly basis."

"I've had to text my patients directly and it's been very challenging where they can text or call me directly at any time. pMD is so easy to use and now I can have my telehealth calls without sharing my phone number. The patient onboarding process is so easy too. If you can text, you can use pMD."

"I had an awesome call today with my mother’s physician who uses pMD and it’s a great service. A pMD support person called me to help me set it up. It was easy to access everything that he sent to me. A great experience. I wish all of my doctors would use telemedicine and especially with pMD."

"I'm new to pMD, but it seems intuitive and easy to use. I'm looking forward to implementing it into my daily workflow and the training made every feature clear and concise. I'm confident I will find success by using it for capturing charges within my practice."

"At first, I was hesitant and nervous to use a new software but the pMD app is really user-friendly and easy. Thank you to my pMD trainer who worked with me and did a great job explaining everything. Capturing my daily hospital and dialysis billing will be no problem at all. It's also great to be able to review productivity reports for my team."

"I'm a long-time pMD user. The best characteristic of pMD is the ease of following hospital census with real-time integration and submission of billing at the time of service. Excellent product!"

"I’m excited about using pMD! The mobile app makes dialysis billing extremely fast. The setup is very easy and user-friendly."

"pMD is great, everything is super easy on the clinical side. I also think the ESRD report is really great. pMD is awesome, truly awesome. The rest of our team has given positive feedback as well."

"The pMD customer support person was a huge help in getting us up and running on the pMD app. Previously, we tried another software with our provider and ran into tons of technical issues that we just couldn't get around, but with Dave's help, pMD's software was able to let us complete a critical virtual appointment during a difficult time. It's great knowing that helpful folks are available for your software when we need you!"

"pMD is intuitive. I'm usually technologically challenged, but I was able to use the system with little help. The pMD trainer showed me additional ways to add to my reports, which I appreciated."

"I just wanted to say thank you for addressing all my questions and concerns in a very timely manner. I had three different questions and received great customer service from the pMD customer support person. Thank you for your professionalism. This person's personality on the phone was very polite and personal. Sometimes IT Techs can be like robots and hard to communicate with on a person-to-person level. They were very great at listening and patient with me. Thank you for understanding my questions and taking the time to listen to my concerns. Plus, I got the results I needed."

"I reached out to pMD support last week to solve an issue a provider was having with messaging. The pMD Team was so helpful in seeing the issue through from start to finish. They did a great job giving me status updates and keeping me involved throughout the troubleshooting process. Thank you so much for your persistence!"

"I was put in charge of our company's telemedicine effort when COVID-19 broke out and had to find an immediate solution for over 900 employees and 54 locations. We already used pMD for mobile charge entry, and the doctors love it! When we started using pMD for telemedicine, the pMD staff were immediately available to help with a swift transition. I could add users rapidly and get them trained. The number one issue, of course, was the ease of use for the patient. pMD has a really quick and easy-to-use patient guide. I can see why patients and doctors like it because it’s easy and visual!"

"pMD is a really easy app to learn and use. We see a high volume of dialysis patients day-to-day, so the ability to instantly capture charges in just a few taps makes this a very efficient process. It's also nice to have a HIPAA-compliant way to communicate with our physicians all in one platform."

"I've just started using the pMD app for rounding. This app is quick and intuitive for adding diagnoses and charges. Their one on one training was quick and easy."

"Oh my. The pMD support team member I spoke to was awesome. I’m not too astute in technology so he walked me right through the process. He was so kind, thorough, helpful, and gentle. I would have given up on this but thank goodness he was placed in my path just at the right time. pMD staff possess superior customer service skills and have impeccable people skills. This one, in particular, is a keeper. On a scale of 1-10, this team member is an 11! Such an asset. Thank you, again!"

"I was having trouble getting my phone set up for my upcoming telehealth visit. I emailed pMD support and they offered to call me back and they did right away. I really appreciated the pMD's patience with me in trying to get the app downloaded. The customer support person recommended a test call that worked great. Thanks!"