Client Testimonials

"The pMD team quickly resolved a reports issue that I began to see as our practice added telehealth visits. Thank you, pMD!"

"We have called multiple times and you have all been a great help every time. We appreciate you looking into each issue and taking it seriously."

"We love using pMD for telehealth! Setting up the app is easy for our patients and they haven't run into any issues! pMD helps us see patients in rural areas or who have a hard time accessing transportation. We always love hearing about the new improvements pMD is adding!"

"Every time I call pMD for assistance, I’m connected with the best customer service agents I’ve ever dealt with. They are very professional, always friendly, knowledgeable about their product, and happy to help. During these uncertain times, it’s refreshing to have a conversation with such upbeat people."

"The customer support at pMD has been such a great source of security in these uncertain times. It is so comforting to know that I can get a team member at pMD on the phone if I run into difficulties while I am having a tele-therapy session with a client!"

"Your team has been great with all of my calls for support! As I mentioned, I have acquired super-user/trainer responsibility for Arizona and had only been using the secure messaging component. Your team helps assure success on our end. Thank you so much!"

“pMD is a lovely app and extremely easy to use. It is leaps and bounds better than other apps we've used! The one-on-one training is fantastic, it makes me feel super confident using it on day one.”

"I would like to say thank you to the pMD company for providing a great service with your free app. I have been able to get several providers in our area to sign up, and considering all that is going on, what a blessing!"

"Nephrology patients are already at higher risk to COVID-19 because of underlying chronic conditions. pMD makes it easy for us to conduct virtual telehealth visits on our phones, tablets, and computers. Patients really appreciate having the option to stay at home, while still receiving the same level of care they are accustomed to. In fact, their family members frequently join, which makes the visit so much better! Our number one priority as a community is to keep our patients as safe as possible during these uncertain times, and pMD has an amazing user-friendly interface to make it happen."

"Using pMD for telehealth has made care accessible, safe, and easy not only for our patients but for our physicians as well!"

"pMD video chat is a good way for us to communicate with patients. Especially at this time where patients do not want to come into the office, but want to see a doctor."

“This app is great, pMD has really thought of everything! It is so intuitive, easy to use, and will really make billing a breeze.”

"I want to thank pMD customers service team for their help. I’ve only been using pMD for the last couple weeks, but needed to call in a few times to help me navigate the system. Everyone has been incredibly helpful and pleasant. pMD is very easy to use and we recommend it to everybody."

"This service is such a blessing for us. My husband has severe heart and lung issues. If he gets this bug it will be fatal, so we feel much relieved to be able to talk and see the doctor without the challenges of getting him out of the house and lifting the wheelchair as well as the exposure. What you do for us is literally helping to save my husband's life and for that, I cannot THANK YOU enough! Take good care of yourself, please."

"After the pMD training, I think a major benefit is facilitating communication with the nephrologist I’m working with and knowing in real-time that he or she is in the clinic or just saw the patient. The training was very organized, clear and easy to understand."

"Thank you so much, pMD. We've been working tirelessly to implement telemedicine to start this week because of COVID19. What an ordeal! pMD is always our #1 resource. Y'all are so easy to work with!"

"pMD support is awesome and has been helpful in directly contacting our patients for telehealth technical support. Thank you!"

"pMD is very easy to use and user-friendly, which is nice. Being able to send a message about a patient and attach the patient’s profile is a cool feature. It’s great that I’m also able to add the doctor I talk with onto pMD to message securely."

"Now that I have become an 'expert' in setting patients up for pMD video chats, I just want to THANK YOU for this product. The doctors and patients are finally getting it, it has been a godsend during this unimaginable crisis. We are even promoting it on our webpage and social media. Thanks, too for the excellent support. I know your staff is as stretched as we are right now. It’s so nice to get a response every time we call and know that there is reliable assistance available."

"Just getting started with pMD and it’s been a lifesaver in this pandemic time. pMD allows me secure contact with clients in my psychotherapy practice."

"I'm tired of paper billing. It takes so long to look up the codes and I have a whole stack of paper to get through! Billing through pMD is so much easier, and now I can enjoy the process - it's fun!"

"I would just like to pass along how pleased I am with the pMD support team! My elderly father's doctor instructed him to download the pMD app for virtual video visits. The support representative was SUPER HELPFUL! In minutes, it was like I was a pro with your app and even my technically-challenged, elderly father was fully confident with using your app to be able to have a telehealth visit with his doctor. Well done! Really! Keep up the great work and stay safe and healthy! Again WELL DONE!"

"I found the pMD app a year ago when researching HIPAA-compliant options for my private practice mental health office. I have loved using the app to text with clients. With the sudden increase in telehealth needs, I asked for information about upgrading so I could use the video calling option on my laptop. pMD’s customer service has always been stellar, and they were able to upgrade my account immediately and I started providing teletherapy sessions the same day. pMD is a great product and their customer service is unmatched. I’ve referred many clients and colleagues to the app. Thanks for providing such a great service at such a great price, pMD!"

"I created our paper billing process 35 years ago but after one day with pMD, I am ready to throw that out the window and go completely paperless. I was a bit hesitant at first, but when someone you trust tells you you’re crazy for not using pMD, you at least have to give a shot. Needless to say, I was blown away. I mean who wouldn’t want to elevate efficiency while lightening workloads? I am so impressed by how comprehensive the system is, yet how simple it is to learn and operate. The only issue I have is that we didn’t switch over five years ago. It gets an 11 out of 10 from me!"

"pMD, you’re the best! I cannot thank you guys enough for helping me. Getting set up for virtual psychotherapy has been a challenge for this 72-year old therapist. Your team has been awesome about supporting me. I’m feeling more and more comfortable!! Thanks for making a very stressful transition from doing sessions in my beautiful office to doing sessions at home!!"