Client Testimonials

"From our office staff and billing department, to our providers, pMD has improved every aspect of our billing process. It's easy, efficient, paperless...AMAZING! The support team is outstanding, the program is innovative and always improving. Makes it easy to forget what our process was like before pMD saved the day!!"

"After my first round of billing with pMD, all I have to say is AWESOME!. What normally would have taken me a good 5-6 solid hours of compiling information, coding and organizing it to prepare for charge entry, was done in just under 45 minutes. Needless to say, I'm absolutely thrilled. All my billing is currently up to date, and I don't have a knee-high pile of paper work sitting next to me! I can't imagine billing without pMD!"

"The pMD implementation was by far the easiest, fastest, and most successful implementation that I have ever been part of. It also provided the best and quickest end user adoption I have personally seen with a software application. pMD has had an immediate and significant positive impact on our practice. I can't imagine how we would even begin to prepare our physicians for ICD-10 without it. We have been able to reallocate our biller's time to do more important projects. The whole process and team was incredible, and it was especially helpful to have Siavosh, one of the senior developers, on-site at the training to help with the setup and immediate resolution of some issues that came up."

"I'm very pleased with pMD - it's a great product. It continues to work and work and work, and I just love products like that. I never have to touch it. The service level is great and I'm enjoying working with you guys."

"Being an early adopter of pMD on the iPad has been fun because the developers have listened to my feedback and have already made some changes that I suggested to improve the software."

"pMD makes it easy for me to update patient information. The software is dependable and very user-friendly to manage. Their service is excellent - they're the most courteous group of people to work with!"

"I was losing $$$ on charges because I couldn't keep up. We used a really cumbersome system for charges. I would get busy and my stack of index cards would pile up and I didn't know if I had kept them up to date. With pMD, I enter my charges right away and can keep track of who I need to see. I love that it is sent directly to my staff. I tried some other systems and it was very difficult to retrieve the charges. Not so with pMD. There have been no glitches getting the information. My staff loves having the correct ICD codes as well. It has made their life much easier. Wish I would have found pMD sooner!"

"My practice was using a competitor's product, which we had all grown accustomed to using. When we saw another practice using pMD and how fast it was, we took a closer look. I have been using pMD for a few weeks now and it saves me about 1-2 minutes per patient over the previous system. I see about 30 patients per day, so I'm saving between 30 minutes and 1 hour per day. In the long run, pMD is giving me back weeks of time - I'll happily take it! I was a proficient user of the competing product, even connecting via wi-fi to speed things along, so I imagine my partners are seeing even more time savings."

"I have been a pMD user for a while, and I have been entering my charges on the website at home because I have an Android phone. I thought the pMD website was easy to use, but sometimes it was difficult to remember information for all my visits at the end of the day, especially with my kid crawling across my lap. I was looking forward to the release of the Android version of pMD. The Android application is very easy to use, and I haven't had any problems. Now I can enter charges as I round, which is a lot more convenient, so I'm done with my billing before I get home."

"From the minute I contacted pMD to learn more about their product, I felt immediately valued - and I wasn't even a customer yet! Their charge capture solution has saved our billing office a great deal of time and our cash flow has increased dramatically! Our doctors love this product and would never go back to paper billing. What really makes this fantastic product even better is the support staff at pMD. To say their team offers exceptional customer service is an understatement! They truly make you feel important and do anything they can to help improve your experience with pMD. I recommend this product any chance I get! Thanks Luis and Siavosh for always exceeding my expectations!"

"We used to use another charge capture system, and it took a lot of time to input patient information, then we had to wait for the spinning wheel, it would go on for a while. Then when entering charges it would do the same, at least 30 seconds just waiting between each charge! It would take hours to do billing, it became a question of when did I want to waste my time, so charges were never recorded at the point of encounter. pMD is unbelievable, just awesome. The database is incredible, it takes a couple of clicks to find existing patients, and very little extra effort to create a brand new record. Seeing an archived history of previous patient visits is very helpful. pMD is so much faster, there is no waiting; it's so easy I can enter visits in seconds! As a result of pMD being so fast and intuitive, we can and do use it in realtime."

"pMD has been very responsive to my needs and suggestions. With their software I've been able to get my billing turned in before I even talk to the family, and it gives me a fast reference at a glance to see when I did that operation."

"pMD is a great tool - highly recommended if you're a busy internal medicine doctor like me!"

"pMD is extremely user friendly and perfectly reliable - it's an excellent program. Even though cellular access in the hospital isn't consistent, I can always use pMD to enter my charges at any time. When I leave the hospital the charges are transmitted to my billing office when I regain cell phone access. This is a little advantage of mobile charge capture: I've got a closet full of great shirts without pockets - I could never wear them on rounds because I needed the chest pocket for my 3x5 billing cards. Now that I'm on pMD, I can wear all my nice shirts that have no pocket."

"We are very happy, and everybody loves pMD. It has decreased the time that we have to spend on billing, and we have a lot more visibility into what we are doing."

"The system eliminates the need for unnecessary paperwork and has increased charge capture by 5%, resulting in over $200,000 in found revenue. In addition the system supported a reduction in billing errors, the elimination of billing paperwork and helped facilitate a shift from weekly to daily billing, all of which has improved cash flow."

"One of the biggest things, for me, is the ability to bill as I go. At the end of the day, I know how many visits I've input, it expedites my entire workflow, and I'm aware of my billing at all times with little effort. From a patient care perspective, pMD has also been a big help. If I get a call from a nursing home at night, all I have to do is look up the patient's visit history. It's like carrying around every patient's "mini-chart", all the time. I love your software, I would be miserable without it!"

"pMD is fantastic. Customer service is easily accessible and supportive for technical questions. All the physicians I've talked to at Regional Physician Services love it - you push a few buttons on your iPhone and your billing's done. It's like a dream."

"pMD is a user friendly billing program. It's super easy to use, especially on the iPad!"

"pMD is a great program that is straight forward and easy to use. I have used 2 other programs for rounding and charge capture, and I have demoed several others. pMD is the first program I have encountered that delivers across the major phone platforms (iPhone and Android) and does exactly what I want it to do. Unlike the other programs that were cumbersome to use and slowed down my rounding on patients, pMD is quick and simple to use on a daily basis. It actually makes my rounding faster and more efficient. Other programs required me to go into a sync mode to sync with the server. Frequently the sync would give me an error. In some cases this would tie me up for 3-5 minutes, unable to use my phone. With pMD the syncing goes on in the background every few minutes. You don't have to do anything to sync. When my office staff add a new patient to my list on their computer, the patient shows up on my iPhone screen in less than a minute! Other programs required multiple taps on the phone to find a diagnosis or to enter a charge. The search function for diagnoses and charges on pMD works perfectly. The databases can be customized to your specialty. I simply type a few letters of the diagnoses or procedure, tap on the correct one from the list and then tap done. It is all very intuitive. Support with the program has been superb! The company takes care of customizing databases quickly and even has a phone and email link to them built right into the program! I have not had any problems with pMD, and in fact, it has exceeded my expectations!"

"pMD has been a big help at our practice. Even some initial skeptics, who had tried other products, were quickly converted. From my point of view, pMD has made an impact in 4 key ways. 1. We no longer have to worry about paper. Carrying my charges on a sheet of paper was always uncomfortable, like showing up to class unprepared for a test! Thanks to pMD, I know my charges have reached my billers instantly. 2. Visit History: Being able to pull up details of previous patient encounters is incredibly helpful. I can see any previous encounter for a patient, regardless who saw him, and all relevant encounter details. 3. Sign out has been almost eliminated. Rather than calling my partners and having to deal with missed calls, and missed call backs, we can leave notes about patients-available immediately, right from the phone. This probably saves me a 10-15 minutes every Friday. It may not seem like a lot, but if you add that up, over a year, it can approach 8-12 hours-at least a full work day (and that doesn't include time lost trying to reach the other party). 4. Scheduling: I can see all patient appointments and enter charges for them, right on my phone. Sure this can be done at a computer with a lot of systems, but being able to glance at your phone on Sunday night, and knowing exactly what's on the calendar for Monday is incredibly convenient."

"This is a very slick app. I look at my list in the morning and instantly I know exactly who my partners saw last night and what was done. It's easy to learn, I no longer have any need for paper, nor do I ever want to go back. Now, when I go home, I don't have to worry about charges, I know I'm done."

"I don't go home with pockets full of paper anymore. I don't have to carry around facesheets to write down charges or a rounding list to know what patients to see, everything is in my phone. Also, all of our billing is done the same day because the office has access to charges right away. pMD helps guide patient care because all of my partners share a census list that is continuously updated with sign off notes. When my partner is called in to visit a patient, all they have to do is look at the sign off note on their phone to see what has been done and what the plan is."

"pMD has allowed us to have a much more efficient and expedited billing process and allows physicians in our group to follow hospital patient status in real time."

"When we get a consult for a patient that has never been seen before, we can put the patient's demographics directly into pMD and the doctor can immediately see it on their phone, that's awesome. Before pMD, doctors would bring in hand written charges and hospital facesheets with patients' information back to the office weekly, bi-weekly or monthly. With pMD, doctors input charges and patient demographics at the point of service and we instantaneously have access to the information. We are now seeing an increase in revenue and an impact on A/R because we can bill claims daily. Also, pMD helps us manage our dialysis patients. When the doctor discharges a patient from the hospital back to the dialysis center, the patient is automatically moved from the hospital census to the dialysis center census. This keeps our censuses up to date and lets the doctors know who they need to see at the hospital and dialysis center."