"Before pMD, we were on an archaic paper system and the charges usually didn’t get completed until well into the next month. Since pMD, we have seen a dramatic improvement in the timeliness and accuracy of the Hospitalist charges. This change has improved our ability to track data and quickly address errors prior to sending charges to insurance. In addition, our doctors have performance bonuses based on the data in pMD and can track their progress in real time, which they appreciate. They are also using the Clinical Note in pMD to assist with shift signoff. The customer service is great - when I've had requests, their support team is always very timely in being able to address them."