Client Testimonials

Medical Billing & RCM Services icon
"pMD is the easiest part of my job!"
Dr. Rutuja Patel, Baptist Primary Care, Hospitalists, Florida
Hospitalists/Internal Medicine
"pMD is wonderful. I could never imagine going back to paper! In addition, the support I receive every time I have called has been exceptional. You guys always take care of my issue immediately and are so pleasant to talk to. It gives me the impression that your company is a great place to work."
Cherie Forster, Physician’s Services Coder, St. Luke's Internal Medicine, Idaho
Hospitalists/Internal Medicine
"pMD has made a big difference compared to the days of using spreadsheets to enter charges at the end of the day. Other products had to be connected to the internet for every click, and we knew that wasn't going to work for us. Our practice likes to use cutting edge technology and pMD has been great for us. When we used paper, we would write the corrected room number on the rounding sheet, but it was immediately out of order and wouldn't be corrected until we entered data into the spreadsheet at the end of the day. We would go to see a patient only to find that they had changed rooms, and then we’d have to backtrack. I love that we can change the room number in pMD, and everyone automatically gets the update and the list is automatically sorted. Before pMD, following up with the patients was a variable thing. Some doctors called the office, waited for a scheduler and then told them when they wanted to see a patient. Some doctors kept spreadsheets or would fax in handwritten notes. Some doctors would just tell the patient to call the office and request an appointment in a couple of weeks. And some doctors weren’t doing anything at all. There was no consistency, and for a lot of doctors, no way to track whether the follow-up appointment happened. Patients used to fall through the cracks. With pMD, I don’t have to call my office, worry about figuring out a follow up time or worry about tracking what I have and haven’t done. The system alerts us when we need a follow-up, prompts us to give a time frame for the follow up, and makes sure staff follows up with the patients. It’s easy, and I don’t have to worry about it. I can’t imagine going back to our old forms. Every once in a while I think about what it was like before pMD, and I shudder."
Dr. Craig Sande, Gastroenterology Consultants, Nevada
Gastroenterology
"pMD is a fantastic concept! It is so darn simple and cool, much easier than other software I’ve used. Everything just works, it’s so intuitive! The features are so helpful, especially for communication between everyone. You should be proud of what you’ve created!"
Dr. Steven Floerchinger, Alaska Trauma and Acute Care Surgery
Surgery
"I love pMD! It’s incredibly easy to pull up a patient. Everything comes in through Epic, making it so simple. I don't know how you do it, but I love it. pMD is fast and gets the billing done infinitely better than anything I have used before."
Dr. Jeffrey Sedlack, Alaska Trauma and Acute Care Surgery
Surgery
"pMD is very intuitive, user friendly, and straightforward. Physicians don't want to spend a lot of time getting bogged down with difficult software because it takes time away from patient care. This is the easiest system I’ve seen!"
Dr. Elise Barney, Southwest Kidney Institute, Arizona
Nephrology
"I like pMD a lot, and it's really easy to navigate. I like that when we enter charges, the things that we do most often appear at the top of our list. It's great!"
Shannon Leigh, NP, Colorado Health Medical Group Cardiology
Cardiology
"pMD has significantly stream-lined our billing process. Prior to pMD, we would wait for weeks and sometimes even months to get charges from our providers with the paper process. We dreaded month-end knowing that we were going to get bombarded with over a hundred providers’ hospital charges on the last couple days of the month! With pMD, the work load is spread out consistently over the course of the month. After running a report to compare with the prior year, the average charge lag has been drastically reduced by 76 percent, which in-turn means quicker turnaround time for payment and no more write-offs for missing the payer’s file limit. This is not to mention that the volume of the charges billed out has gone up significantly since papers are not being lost or held on to for long periods of time. The providers are all very happy with pMD as well! They are not only able to enter their charges quickly and efficiently, but they can also run reports on their charges as well."
Sarah Bishop, Charge Capture Manager, Community Care Network, Indiana
Multi-Specialty
"It's been great working with pMD! Our physicians are extremely pleased with the system, and it has really improved our processes."
Hope Barclay, Practice Administrator, Consultants in Cardiology, Texas
Cardiology
"pMD is amazing. Even if you are computer illiterate and have never used a mobile charge capture system before, it is incredibly easy to understand and use! The support staff are superb!"
Dr. Bennett Lee, The Alaska Hospitalist Group
Hospitalists/Internal Medicine
"Whoever designed pMD knew what they were doing. They had a really specific goal in mind, and they met it without adding a bunch of crap to complicate it. They did a great job of keeping it simple. It's really easy to use."
Donna Platte, Office Manager, Central Coast Chest Consultants, California
Cardiology
"pMD sure works well and is such of a time saver."
Dr. Lou Lancero, Pima Heart Physicians, Arizona
Cardiology
"I really like the pMD system. With the old system I used, we had to wait to find a computer. That added the risk of forgetting to bill for a patient, and that's missed money! It was very inefficient as well. I used to have to jump in and out of programs, minimize one screen, open another, and jump back and forth. It was very annoying. I used to dread doing my billing. It's very easy and very efficient to use pMD. I can now easily do my billing right after each patient. I can even do my billing while waiting in an elevator! It saves time and ensures I never fall behind. In addition, pMD has excellent support, something rarely seen in technology businesses today."
Dr. Robert Demartini, DFW Hospitalists, Texas
Hospitalists/Internal Medicine
"pMD is simply over the top awesome!"
Dr. Nick Viner, Urological Associates of Bridgeport, Connecticut
Urology
"I can't imagine not using pMD. It's hard to remember what life was like before it. As a large group rounding at multiple sites, it has greatly increased our transparency. We also like being able to keep tabs on the census from wherever we are. We have been very pleased with pMD!"
Dr. Emily Webber, IU Health Pediatric Hospitalist, Indiana
Pediatrics
"pMD is the complete package – it's a great product with great customer service. The program is also easy to use. Those things together have made it well accepted by the physicians. The training that pMD provides is wonderful, and the team has always been very responsive."
Helen Brody, Administrator, University Pediatric Associates, Indiana
Pediatrics
"pMD is going very well, and easy to utilize and run reports, which is a huge plus for us."
Cristy Davison, Hospitalist Liaison, Baptist Primary Care - Hospitalists, Florida
Hospitalists/Internal Medicine
"pMD is so easy to use. If you can hold a beer, then you can use pMD."
Dr. Shari Morgan, The Alaska Hospitalists Group
Hospitalists/Internal Medicine
"Life is looking up - I love pMD. It is great to have something that simplifies things, and I love how fast you can modify everything in pMD. It's really easy to use and I don't have to lug around my paper card booklets anymore. We just finished bringing our provider group on to pMD a month ago, and I have only heard good things from my partners. It's so nice for us to have an automatically shared patient list that we can all access on our phones at any time. With voicemails and handwriting, it can sometimes be a guessing game when you're trying to communicate about patients. With pMD, I know exactly who my partners are talking about."
Dr. Frederick M. Costello, St. Luke's Idaho Cardiology Associates
Cardiology
"I used to carry paper bills and cards around, and we can't do that with the amount of patients we have here. I think being able to send billing electronically is important so that nothing is missed. pMD also allows us to follow patients day to day very easily. Having patients grouped by locations is a big help. The software is very user friendly and easy to use."
Dr. Jacques Lamothe, CCN / HealthCare Partners - Cardiology, Nevada
Cardiology
"pMD is exactly what we were looking for. I wish that our EMR was this intuitive and easy to use. pMD has been excellent for collecting charges as well. We had an employee spending at least a day a week driving around and collecting paper charges from different hospitalist services at various hospitals and now we can use her time much more efficiently as all our charges are now sent electronically."
Dr. Michael Mullowney, The Alaska Hospitalists Group
Hospitalists/Internal Medicine
"I was hesitant about using pMD, but it's surprisingly really good and very user-friendly. I like entering my charges in immediately and just being done with billing as I see my patients. The RVU reports have also been very helpful."
Dr. Suzi Brulte, Baptist Primary Care - Hospitalists, Florida
Hospitalists/Internal Medicine
"To be honest, I was a little nervous about moving to an electronic system when our practice decided to start using pMD. At my last practice, I had to use another electronic system on my phone and it was awful. pMD works really well! It is really easy to use and I like it."
Dr. Dana Bussing, Integrated Rehab Consultants, Illinois
Rehab
"pMD is great. Going live with pMD has made my life sooo much easier. I can honestly say that this is the first time that I feel as though I have a handle on the charges and billing. It is very easy to track who is not keeping up with their work, and to rein them in early."
Cyndi Williams, Baptist Primary Care - Hospitalists, Florida
Hospitalists/Internal Medicine
"We love pMD. It's so easy to use, and it makes things so much easier for us and our doctors."
Esther Zimmerman, Biller, ArcWell Medical, New York
Geriatrics/Long-Term Care