"pMD has made a big difference compared to the days of using spreadsheets to enter charges at the end of the day. Other products had to be connected to the internet for every click, and we knew that wasn't going to work for us. Our practice likes to use cutting edge technology and pMD has been great for us. When we used paper, we would write the corrected room number on the rounding sheet, but it was immediately out of order and wouldn't be corrected until we entered data into the spreadsheet at the end of the day. We would go to see a patient only to find that they had changed rooms, and then we’d have to backtrack. I love that we can change the room number in pMD, and everyone automatically gets the update and the list is automatically sorted. Before pMD, following up with the patients was a variable thing. Some doctors called the office, waited for a scheduler and then told them when they wanted to see a patient. Some doctors kept spreadsheets or would fax in handwritten notes. Some doctors would just tell the patient to call the office and request an appointment in a couple of weeks. And some doctors weren’t doing anything at all. There was no consistency, and for a lot of doctors, no way to track whether the follow-up appointment happened. Patients used to fall through the cracks. With pMD, I don’t have to call my office, worry about figuring out a follow up time or worry about tracking what I have and haven’t done. The system alerts us when we need a follow-up, prompts us to give a time frame for the follow up, and makes sure staff follows up with the patients. It’s easy, and I don’t have to worry about it. I can’t imagine going back to our old forms. Every once in a while I think about what it was like before pMD, and I shudder."