"After two years of demonstrations and consideration, our group finally agreed to give pMD a try. Within days of go-live, the decision to go with the best product on the market for hospital charge capture was confirmed. Our times from date-of-service to date-billed were slashed by weeks in many cases, and we immediately realized staffing efficiencies as well. After several months of use, our providers are starting to more fully utilize the handy, built-in secure texting service offered by pMD. Our billed hours from our coder were significantly reduced (she was able to rediscover Saturdays!), and our administrative staff were able to stop maintaining their laborious tracking spreadsheets. pMD was able to replicate all of their old manual processes into one easy-to-access system that offers great transparency to several levels of staff, management, and providers. We are looking forward to continuing to find ways to leverage pMD to save the practice money in efficiency costs, while simultaneously ensuring reimbursement on all work performed by our physicians. A little more than a year after our go-live with pMD, we are still thrilled with the product. pMD has done a great job of continually updating the product (at no extra cost). We have also added several interfaces, and the support and responsiveness from pMD during this process has been fantastic. Also, pMD support is far and away the best of the many IT vendors we deal with. Almost every question is not only responded to within an hour, but usually the response at that time is ,"All fixed". pMD support does a great job training and working with our busy physicians. Overall, a year into our relationship with pMD, they have delivered as promised."