Client Testimonials

"I've used a lot of EMR software systems as well those with smartphone apps in the past and they're all quite clunky, but pMD is so easy to use. The interface is formatted properly and it runs silky smooth. It's clear that a lot of thought of the end user was put into the design of the app. For a moment during the walk-through, I thought I was being trained by a doctor who was contracted to do the trainings! To my even greater surprise, I was being trained by the developer himself who takes turns being on call in a 24-hour customer service text/hotline. For once, a medical service that keeps doctors’ hours. Wow!”

"I really like using pMD. It's so easy to pick up and use that you would never need a manual. And it has made our sign out process easier and saved me time."

"I had tried to communicate with (a competitor's app) and their customer service is terrible. No returned calls, auto responses, and not a friendly feel. pMD's customer service is wonderful!"

"pMD has been easy and a good experience. The team is very timely and I'm getting my messages very easily!"

"My previous process was paper based, and I didn’t have visibility into when our billers changed codes or how to improve. pMD creates a feedback loop & communication channel with my billing team, so my coding can become more accurate over time. And pMD training was the best orientation experience I had at my new job."

“As a new PA, I jumped right into using pMD on the computer, and found it pretty straightforward and very easy to use. Even though I started using it before the training, I’ve been using it without trouble so far!”

"pMD is GREAT!!! I love it, it's very easy to use and when I have a question, you guys are always so quick to respond!! I would love everyone else to know what a great company and great customer service PMD has!"

"pMD is a really easy app to use. It's intuitive and it makes sense. I like the follow-up capabilities where my staff can be alerted to patients that need follow-up. Training on the software went very smoothly."

"The pMD calendar feature is great! In our previous process, I would only know the schedule for the day once I arrived at the hospital. Now, I can see my day's schedule from anywhere, and the codes that were pre-certified are already in the system when I'm ready to bill for the procedure."

"pMD is a really intuitive app. I like that I'm able to send messages about my patients securely and the messages can be easily referenced. It's simple enough to enter in consults and admits right at the point of care."

"pMD is pretty intuitive. It's very helpful in managing both my hospital and dialysis patient lists. I can even send attachments securely, knowing that it's HIPAA-compliant!"

"pMD has been a great partner for our practice. The app helps us manage our patient care, and has lead to a reduction in our charge lag. The pMD team is always responsive when we have questions or feedback."

“The pMD app is very straightforward and simple to use. Before, I would update a paper sheet with my charges throughout the day, but now the app will be able to replace that!”

"I used pMD years ago and it's so much more than a charge capture app now! Secure messaging and messaging about a patient is a whole new way to communicate with my team and referring providers."

"pMD seems very easy. It was a pain in the neck to be bringing charge slips and giving them to the billers and other physicians. I wish I had pMD a long time ago! It's a very flexible system as well."

“pMD makes it easy to keep track of patient care and communicate securely with other doctors. But what makes pMD unique is the personalized training and technical support provided by the pMD staff. It sure makes learning new software easier when someone knowledgeable can go through the system and explain everything instead of having to try things out on your own!”

"pMD is a great improvement! I was a little intimidated at first, but it is easy to use. Before, I would have to carry a folder of papers and keep track of them throughout the day. Now I only need my phone, a pen, and a stethoscope when I go to the hospital…and I’m not sure I even need the pen!"

"All of our physicians who do hospital rounds love the service. And they pretty much live on pMD for viewing their procedure and clinic schedules. We use secure messaging all the time. They like secure messaging because they can communicate about patients during shift transitions. They also send HIPAA-compliant messages to their schedulers so we can get patients in after hospital discharge. We've been able to use pMD's transitional care functionality to increase our revenue from Medicare, as well as to provide the best patient care. We were able to set up our schedulers with pMD to make that completely transparent and effort-free for our physicians."

"pMD has made my life so much easier and efficient! This software is so much better than I ever could have imagined! My provider has caught onto using pMD very quickly and it has made our processes of collecting charges so much more efficient. Life is so much easier for me!"

“I found pMD easy to follow and use. The ability to review and approve my charges all at once really cuts down time! As my first exposure to billing, pMD is pretty cool!”

"pMD is huge! It provides real-time communication where you can see your partner’s notes on a patient. It is great for making sure you capture all your charges. I’ve missed pMD over the past 4 years and I’m excited to be using it again!"

"pMD is one of the simplest systems we've had to learn so far! Diagnoses and charge codes are easy to find and having a mobile patient list is so much better than paper."

“pMD for a biller is very user-friendly and it gives you a lot of control over the billing process. I feel much better about billing after using pMD than before!”

"The pMD Analytics Dashboard has been a big benefit in giving us a real-time snapshot of our patient population for multiple value-based contracts. We've been able to set up dashboards around key performance metrics, such as utilization and acuity level, and then drill-down into the visualizations separated by payer contract and bundled episode of care. We use that data to monitor the impact of our coordinators' work and to prove our value to our contracted payers."

“Beautiful! I like this! pMD is a really a nice billing tool. I’d previously used paper for billing and really like the ease of the electronic system.”