With pMD’s real-time and unlimited chat, video, and voice capabilities, communicating with colleagues and patients couldn’t get any easier. pChat™ is reliable, totally user-friendly, and lets you chat in real time about sensitive patient info – even with colleagues who are part of different organizations.
Whether you’re on iOS or Android, our pMD® pChat™ solution makes it easy for you to send HIPAA-compliant SMS messages to share that crucial, sensitive patient info. Even if you don't belong to the same practice or use the same medical record, you're cleared to chat with your colleagues. Want to chat with more than one person at a time? Create a group chat and no one will feel left out. With read receipts, you’ll know instantly who has or hasn’t been ignoring your messages. We’ll even do follow-up for you, too: escalating message reminders will let you know if messages haven’t been read for a while, and our Away Status feature will let you know who’s available.
Everyone’s happier when communication across their practice or enterprise is streamlined, secure, and easy. In pMD's comprehensive clinical communication solution, chat and activity feeds are organized by patient, so you can keep it all going in one place. Using pChat™ also encourages fewer readmissions and better patient care by automating communication to your scheduler as patients are discharged from the hospital. Reduce medical errors and save time with our structured, customizable patient hand-off communication tool. It works great within your practice and with other practices in your enterprise.
pMD® pChat™ costs $10 per user, per month. You don't pay for your patients. Patient contacts that you invite are included in the $10 monthly fee. That’s it - there are no set up fees or long term contracts! Get Started Today!
Absolutely! You can upgrade from your existing free messaging account to the paid version of pChat™ by clicking the following link and going through the steps: Upgrade me today!
Yes! pMD® pChat™ is HIPAA compliant. By downloading and using our app, you’re agreeing to pMD’s terms of use (found here), which includes our BAA. All messages and calls sent via pMD’s mobile app are encrypted at rest and in transit.
Yes! pChat™ includes HD video calling features that enable providers or staff to initiate video calls with patients from their mobile devices or desktop. Many practices also use pMD’s secure messaging after telehealth calls to communicate with patients regarding scheduling or post-appointment follow-up information.
Yes, you can communicate securely on both mobile phones and computers with pMD® pChat™.
You cannot bill patients via pMD® pChat™. However, pMD does offer pCharge™ and a full end-to-end RCM tool called pRevenue™, which both include billing of patients. Learn more about pMD® pRevenue™.